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Frequently Asked Questions
Please see below for our most common freqently asked question:
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How long will it take?
A single or double oven with add-ons (Hob or Extractor) will take around 2 hours. Range units and agas will take up to 3 hours.
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Do you use harsh chemicals?
No. We use our own branded eco-friendly solutions that are individually prepared for each customer. We do not use acids or caustics and all of our solutions can be handled without the need for gloves, goggles or masks.
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Do you clean the glass in the door?
Yes. If the door has a vented system we will be able to remove the door and split the layers of glass to clean both sides. This even includes triple glazed doors. Some door units are pre-sealed by the manufacturer which means no dirt or dust should be between the layers of glass.
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Do I need to do anything prior to the appointment?
No. We supply everything needed for the cleaning process including floor coverings, solutions and equpment. All we need is access to a sink and the hot water tap and also a parking space for our van.
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Do you have insurance?
Yes. All of our technicians are fully trained and insured so your property is fully protected.
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How long until I can safely use the oven?
At the end of the appointment your technician will heat the appliance to ensure it is working correctly and the oven is safe to cook in straight away.
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If your question is not answered here please contact us online or call 01291 427244 and we will be happy to help.
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